Shipping Policy

Last updated: June 2026

At Nailimi.eu, we strive to process and deliver all orders quickly and efficiently.

Shipping Within Latvia

We currently offer delivery throughout Latvia using Omniva parcel lockers.

Order Processing

Orders are usually processed within 1–2 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

After dispatch, delivery via Omniva parcel lockers within Latvia typically takes 1–2 business days. Delivery times may vary depending on the destination, public holidays, weather conditions, or circumstances beyond our control.

Free Shipping

We offer FREE shipping within Latvia on all orders with a total value of €50 or more.

For orders below €50, shipping costs will be calculated and displayed during checkout.

Parcel Collection from Omniva

Once your order has been delivered to the selected Omniva parcel locker, you will receive a notification by SMS and/or email with instructions for collecting your parcel.

Please ensure that the phone number and email address provided during checkout are correct to avoid delivery issues.

Office Pickup

Customers may also choose to collect their order directly from our office.

Please note:

• Orders must be fully processed and packed before collection is possible.
• Do not visit the office until you have received confirmation that your order is ready for pickup.
• Once your order is ready, you will receive a notification from us.
• Before arriving, please call us at +371 22044246 to ensure that a team member is available to hand over your order.

Failure to contact us before arrival may result in waiting time if no staff member is available at the pickup location.

International Shipping

We offer worldwide shipping; however, international orders are currently processed manually.

To place an international order, please contact us before making a purchase.

Email: info@nailimi.eu

When contacting us, please include:

• The products you wish to order
• Your full delivery address
• Your country of residence

We will provide:

• Confirmation of shipping availability
• Shipping costs
• Estimated delivery time
• Payment instructions

International shipping costs and delivery times vary depending on the destination country and parcel size.

Please note that customs duties, import taxes, and other local charges may apply to shipments outside the European Union. These charges are the responsibility of the customer.

Tracking Information

Tracking information may be provided once your order has been dispatched, allowing you to monitor the status of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Nailimi.eu cannot be held responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete address details.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including carrier delays, severe weather conditions, customs procedures, or periods of high demand.